About Us
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Our Story
Established in 1979, our company’s founders and top management bring together more than four decades of expertise in pioneering health and personal care products. Additionally, we offer a wide range of premium hotel amenities for the hospitality industry, providing comprehensive solutions to our valued customers. Our manufacturing division holds the coveted GMP (Good Manufacturing Practice) certification, affording us the necessary capacity and flexibility to meet our customers’ needs. This ensures a reliable supply chain and the delivery of top-tier products. We are unwavering in our commitment to fulfilling our customers’ demands, with a primary focus on delivering service excellence, unparalleled product quality, and dependable, timely delivery.
Our Vision
To pioneer product innovation and establish unprecedented benchmarks for excellence within the hospitality industry. Our unwavering commitment is dedicated to cultivating a sustainable and environmentally friendly ecosystem that excels in both operational efficiency and supply chain management, guided by the unparalleled expertise of industry leaders.
Our Mission
Empowering North West Enterprise to emerge as a premier leader and a well-known name in the hospitality industry. Our mission is to deliver high-quality products and exceptional services, offering valuable solutions that contribute to a healthier and more enjoyable lifestyle for our customers.
Customer Fulfillment & Support
Our manufacturing division excels in tailoring products to align with current market trends, incorporating creative and innovative strategies to bolster our customers’ competitive advantage.
As part of our dedication to forging robust partnerships and meeting individual customer requirements, North West Enterprise proudly employs the renowned ERP system, Infor Syteline for manufacturers. This strategic investment seamlessly optimizes our end-to-end operations, encompassing order processing, inventory management, procurement, production, quality control, and punctual delivery.
Our Factory
We express our heartfelt gratitude to our loyal customers, whose unwavering support has been instrumental in our continuous growth journey. From our humble beginnings in a factory located near Kuala Lumpur in the Kepong precinct, we have expanded to our current state-of-the-art facility in Glenmarie Industrial Park, spanning four levels and boasting more than 30,000 square feet of space
Our Philosophy
The management and staff are guided by a philosophy centered on fostering a culture of teamwork and a steadfast commitment to the well-being of the environment and the broader community. Our R&D Department, along with our in-house laboratory, employs state-of-the-art quality control methods, monitoring systems, and cutting-edge equipment to guarantee that our products are developed using ingredients and raw materials of uncompromising quality and safety. This dedication to adherence to stringent GMP Standard Operating Procedures over the years, combined with our wealth of experience, expertise, and a focus on delivering personalized service, has firmly established us as a reputable and trustworthy company
Our Clients
We are dedicated to providing the hospitality industry high-quality products and services, as seen by the diverse clientele we serve, which includes prominent hotels all around Malaysia.
